Mon–Sat, 7:00 AM – 7:00 PM · Emergency service 24/7
Our service area runs from Cape Coral north and northwest into the parts of Lee County
that never got central sewer.
As of Lee County’s 2023 Countywide Wastewater Management Plan, about 75% of the population is
served by centralized sewer. Coverage has grown since, so treat that as a floor. The
remaining quarter clusters, and this page maps the clusters.
Cape Coral: the Pine Island Road line
Cape Coral was platted in 1957 on septic tanks and shallow wells, across
what is now more than 400 miles of canals and a population of
more than 235,000. Central sewer came later and has been working north ever
since.
South of Pine Island Road is essentially sewered, and most of those tanks have
already been pumped, crushed, and backfilled. The pumping work lives north and northwest,
in ZIP codes 33909, 33993, 33991.
Del Prado Boulevard and Santa Barbara Boulevard are corridors, not
neighborhoods. "Off Santa Barbara" tells a dispatcher nothing about which side of the
sewer line you are on; the cross street does.
Neighborhoods we cover inside the city
Burnt Store
Trafalgar
Mariner
Diplomat
Hancock
Pelican
Cape Harbour
Jacaranda, listed as Cape Coral by some competitors, is in North Fort Myers. Whether
your street has a tank depends on your UEP phase, not the neighborhood name.
Florida requires 24 inches of separation between a drainfield bottom and the seasonal high water table under Rule 62-6.006(2), F.A.C. On a canal-front lot in the north Cape, that clearance is the whole design problem.
The Fort Myers city core is largely sewered, and Estero is substantially
sewered, which is why Estero has no page here.
What distance changes about the service call
Bokeelia, St James City, Alva and the far east end of Lehigh Acres require a longer
dispatch than a house off Trafalgar. Call with the address before scheduling.
Tank access matters everywhere. Tell us whether the lid is visible, whether the tank has
been located before, and whether a vacuum truck can reach the property without crossing
soft ground or a narrow gate.
For urgent backups, call rather than waiting for a form response.
One rule that travels with the truck
Florida Rule 62-6.010(3) requires a septage pumper's operating permit number, company name,
phone number, and waste tank gallon capacity to be permanently painted on
the truck in letters at least three inches tall; magnetic signs do not count. Since
January 1, 2016, Fla. Stat. 381.0065(6) has prohibited land application of septage, so
whatever comes out of your tank in Alva or Matlacha goes to a DEP-approved facility.
Permits and inspections come from the Florida Department of Health in Lee County at
239-690-2100, 2295 Victoria Ave, Fort Myers, FL 33901. Florida's septic program moved to
DEP in 2021, but Lee County has not transitioned, so DOH-Lee is still who you call.
Coverage, scheduling, and travel questions
Do you charge extra to come out to Pine Island, Bokeelia, or Alva?
Sometimes. Bokeelia, St James City, Alva and the far east end of Lehigh Acres require a longer dispatch from Cape Coral. Call with the address so availability and travel can be confirmed before the visit.
How do I know whether my Cape Coral address is on septic or sewer?
If you pay the City a monthly sewer bill, you are connected. Otherwise Pine Island Road is the practical dividing line: nearly everything south of it went to city sewer through the Utilities Extension Project, and the septic side is north and northwest, in ZIPs 33909, 33993, 33991. The City's "Find Your Future Utilities Extension Area" lookup gives an address's phase, and the UEP hotline is 1-833-227-3837.
Is Fort Myers a septic area?
Mostly not. The city core is largely sewered; the septic work there is on the fringes, in older unincorporated pockets the sewer grid never reached, and in commercial grease traps. Estero is substantially sewered too. If you are in either place and have a tank, call.
Do you serve properties outside Lee County?
Coverage is built around Cape Coral and Lee County, where a truck reaches you without the travel charge eating the job. Charlotte County to the north and Collier County to the south are handled case by case. Call with the address and you will get a yes or a no.
How fast can someone get to my address?
Scheduled pumping is normally booked days out, and distance matters less than the calendar. Emergency service runs 24/7. Regular hours are Mon–Sat, 7:00 AM – 7:00 PM. On a same-day emergency in Bokeelia or Alva, drive time is the constraint, so call with the exact address.
Service area
The map
Cape Coral and the septic-dependent parts of Lee County around it.